Subscription FAQ

- Apple does not give developers the ability to cancel subscription, user must cancel on thier own.
- Apple does not give developers the ability to process refunds.
- Our apps do not automatically sign users up for a free trial, users must select the free trial then consent to the purchase then log into their Apple ID and go through the Apple In-App-Purchase dialog.
- When you sign up for a free trial or subscription Apple will send a confirmation email to the Apple ID that made the purchase. If you do not receive this email you may have not signed up for a free trial or subscription.

Cancel Subscription iOS

Please navigate to https://support.apple.com/en-us/HT202039 for instructions directly from apple.

1. Click the Settings app on your Apple Device

2. Click the Top Button(With your name on it and “Apple ID, iCloud, iTunes & App Store” under)

3. Click “iTunes & App Store”

4. Click “Apple ID: “ at the top

5. Click “View Apple ID”

6. Click “Subscriptions”

7. You will be given a list of Active subscriptions. There you can click on the appropriate one.

8. Click "Cancel Subscription". NOTE: The app will remain in your active subscriptions after cancelling until the free trial period is over.

Contact

Please email toolitmedia@gmail.com for all other inquiries.